A. In studio classes fill up quickly, so be sure to book a spot in advance. Members can sign up for classes two weeks ahead, and non-members one week. Register for classes by clicking the SCHEDULE button in the main navigation above or downloading our App.
If you are registered for a class and are unable to attend, you have 2 HOURS PRIOR to the start of class on weekdays and 6 HOURS PRIORto the start of class on Saturdays and Sundays to cancel yourself out of class without penalty. For events, you have 12 HOURS PRIOR to the start of class to cancel yourself out without penalty. This is true for virtual and in studio classes. A late cancel will result in a $10 charge and a no-show will result in a $15 charge. Clients with class packages (vs. memberships) will lose the class credit in either instance.
If you add yourself to the waitlist, it is your responsibility to monitor if you get added to the class. You can view your status within your account, but a great way to stay updated in real-time is to sign up for email notifications. It is also your responsibility to take yourself off the waitlist if you no longer wish to get into the class. If you are added to class from the waitlist and you either late cancel or no show for the class, the usual policy applies. If you are added to a class within 30 minutes of the start of class and are unable to make it due to short notice, you will not be charged.
A. If you are a new participant, arriving 5-10 minutes early will allow time to meet your instructor, become oriented to the studio, and prep for class.
A. The same way you register for in studio classes! Just make sure you select the virtual class option. Visit fitcollectivedenver.com/schedule and find the class you wish to take. Click “reserve” on the right hand side. If you’re not logged in the system will prompt you to do so and voila, you’re booked!
A. Visit ondemand.fitcollectivedenver.com and log-in with your Fit Collective username and password.
A. Select virtual live classes are recorded and uploaded to the on demand library. If you can’t make it to an in studio or virtual live class, have no fear! The on demand library has 65+ workouts and classes of all formats.
A. Virtual live classes take place on Zoom! We have an advanced audio/video system to give you the best possible studio experience from the comfort of your own home.
A. Here are the basics:
-mat
-dumbbells
-pilates or playground ball (9”) for barre
-heavy kettlebell(s) or dumbbell (20-50 lbs.)
-mini resistance band (light or medium)
-chair or bench
A. You’ll need an internet connection and a laptop, smartphone, tablet, or smart tv. All classes are accessible through a browser.
A. Here are a few ways to enhance your experience:
-Use a larger format device along with wireless headphones.
-Keep your camera on to receive personalized feedback.
-To view only the instructor, set your view to ‘Speaker View’.
-Smile a lot, air high five your instructor, and have fun!
A. The link is emailed to participants registered for class 30 minutes prior to the start of class. If you register for class within 30 minutes of the start time, you will be sent the link immediately. Alternately, you can log into your account at fitcollectivedenver.com to access the links to classes for which you have registered.
A. For the safest workout experience, we recommend you arriving to class on time so you receive crucial instructions and a progressive warm up. However, if you must enter late, make sure you are properly prepared for movement. Virtual live classes may be entered anytime. You may enter in studio classes up to 5 minutes late, however, if you are not present at class start time and the class is full, your spot may be given to someone on the waitlist.
A. All memberships renew perpetually, but can be cancelled at any time with a minimum of 14 days advance notice. Please note that once you cancel, if you choose to rejoin at a later date, you are subject to the new membership rate. All cancellation requests should be emailed to hello@fitcollectivedenver.com. Please visit fitcollectivedenver.com/terms-conditions for additional information.